What a year – 2020 was a year that no one could have predicted. While we were braced for Brexit uncertainty, being hit by a global pandemic caught many of us by surprise, but by pulling together and adapting quickly, COVID-19 gave us the opportunity to thrive.
Early 2020 Google announced that their browser Chrome will phase out third-party cookies in 2022. This development will likely have an impact on tracking and advertising.
Amazon has arrived in the Netherlands. What 5 lessons does this teach eCommerce brands about how they should respond to a constantly changing customer landscape?
We summarise several topics and trends that emerged at the customer Service Innovation Summit to help you finetune your focus for the year ahead.
Dreamforce 2019 was big, and it was overwhelming: what were the key lessons?
Emark won the Salesforce Partner Innovation award at Dreamforce. Let’s take a look at the highlights.
Emark sent its people to volunteer at St-Martins School for a week. In this blog they share their experiences of the last few days.
Emark sponsors the St-Martins School in Nairobi, Kenya. We didn’t only send money, Emark sent its people to volunteer at the school for a week.
Independent from one another, a Marketing Cloud and CRM can deliver results in their own right.
When it comes to customer experience, where do you invest? Let’s start with your shop window, and learn how to stop reinventing the wheel.